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007-5782-001 51
Chapter 6
6. Basic Troubleshooting and Chassis Service
Use the procedures in the first half of this chapter to troubleshoot your system:
• “If the System Does Not Power Up” on page 52
• “System Powers Up But Will Not Boot” on page 52
• “No Video After System Power Up” on page 53
• “Memory Errors” on page 53
If you follow all of the prescribed procedures and still need assistance, check with your authorized
support organization.
The sections following “Chassis Service Information” on page 54 are intended to guide you
through basic component remove and replace procedures:
• “Control Panel” on page 56
• “System Fans” on page 57
• “Drive Bay Installation/Removal” on page 58
• “Power Supply” on page 62
- Rackable™ C2108-TY11 System 1
- User’s Guide 1
- Record of Revision 3
- 007-5782-001 vii 7
- 007-5782-001 ix 9
- Contents 10
- 007-5782-001 xi 11
- 007-5782-001 xiii 13
- 007-5782-001 xv 15
- About This Guide 17
- Related Publications 19
- Conventions 20
- Product Support 20
- Reader Comments 21
- 1. Introduction 23
- 2 007-5782-001 24
- 1: Introduction 24
- Server Chassis Features 25
- Serverboard Features 26
- Onboard Controllers/Ports 27
- Graphics Controller 27
- Other Features 27
- 6 007-5782-001 28
- 2. Server Installation 29
- Warnings and Precautions 30
- Rack Mounting Considerations 31
- Circuit Overloading 32
- Reliable Ground 32
- 007-5782-001 11 33
- Outer Rack Rails 34
- Install the Server in a Rack 35
- Check the Node Board Setup 36
- 007-5782-001 15 37
- Check the CPUs (processors) 38
- Check the System Memory 38
- Install Expansion PCI Cards 38
- Check the Drive Bay Setup 38
- Check the Airflow 39
- Supply Power to the System 39
- 3. System Interface 41
- Control Panel Buttons 42
- Control Panel LEDs 43
- 22 007-5782-001 44
- 3: System Interface 44
- Drive Carrier LEDs 45
- 4. System Safety 47
- 26 007-5782-001 48
- 4: System Safety 48
- General Safety Precautions 49
- ESD Precautions 50
- 5. Advanced Serverboard Setup 51
- Handling the Node Board 52
- Connecting the Control Panel 53
- Node Board Details 54
- Installing Memory 56
- 007-5782-001 35 57
- Figure 5-3 DIMM Installation 57
- 36 007-5782-001 58
- 5: Advanced Serverboard Setup 58
- 007-5782-001 37 59
- Memory Configuration 60
- Front of Chassis 61
- Rear of Chassis 61
- 40 007-5782-001 62
- Memory DIMM Layout 63
- Memory DIMM Rules 64
- 007-5782-001 43 65
- 44 007-5782-001 66
- 007-5782-001 45 67
- 46 007-5782-001 68
- 007-5782-001 47 69
- 48 007-5782-001 70
- Disk Drives (HDDs or SSDs) 71
- PCI Expansion Slots 72
- 007-5782-001 51 73
- 52 007-5782-001 74
- Memory Errors 75
- Chassis Service Information 76
- Static-Sensitive Device 78
- Control Panel 78
- System Fans 79
- Replacing System Fans 80
- HDD Drive Installation 80
- 007-5782-001 59 81
- 60 007-5782-001 82
- Hard Drive Backplane 83
- DVD-ROM Drive Installation 83
- Power Supply 84
- Starting BIOS Setup Utility 85
- Starting the Setup Utility 86
- Main Setup 86
- System Time/System Update 87
- Serverboard 88
- Processor 88
- System Memory 88
- Advanced Setup Configurations 89
- Boot Features 90
- Power Configuration 91
- Processor and Clock Options 92
- 007-5782-001 71 93
- 72 007-5782-001 94
- Advanced Chipset Control 95
- North Bridge Configuration 97
- SouthBridge Configuration 98
- I/O Virtualization 98
- IDE and SATA Configuration 99
- PCI/PnP Configuration 100
- Super IO Device Configuration 101
- Remote Access Configuration 102
- Hardware Health Monitor 103
- 82 007-5782-001 104
- System Fan Monitor 105
- ACPI Configuration 106
- IPMI Configuration 107
- View BMC System Event Log 107
- Set LAN Configuration 108
- IP Address Configuration 108
- MAC Address Configuration 109
- Security Settings 110
- 007-5782-001 89 111
- 90 007-5782-001 112
- Boot Configuration 113
- Hard Disk Drives 114
- Removable Drives 114
- CD/DVD Drives 114
- Exit Options 115
- Discard Changes and Exit 116
- Discard Changes 116
- Load Optimal Defaults 116
- Load Fail-Safe Defaults 116
- A. Technical Specifications 117
- º to 35º C (50º to 95º F) 118
- º to 70º C (-40º to 158º F) 118
- B. BIOS Error Codes 119
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